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Category: Customer Feedback
We’ve told you what we strive for – bringing you the highest quality pellets at the best prices, with the BEST customer service. Hear what our customers have to say about how we stack up.
Plan Ahead for Christmas Tree Removal with a Wood Pellet Delivery Shroud
You can always re-use empty pellet bags and wood pallets for DIY projects – but what about the shroud that comes wrapped around your pellet delivery? It can…
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How to Safely Re-Stack Wood Pellet Bags
Many folks don’t have the space to keep their wood pellet fuel stacked on pallets as delivered. Although storing wood pellets outside is possible and very common, we’ve…
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Coming Soon: A Special Tarp Designed to Cover and Protect Your Wood Pellet Fuel!
Many folks don’t have space in their homes, sheds or garages for bulky pallets of pellet fuel. For years we’ve been reminding our customers that it’s safe to…
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Wet Wood Pellets to Compost: Making Lemonade from Lemons
We always remind our customers to do a full inspection after delivery because punctures/tears can happen during the delivery process. If you find any damage to your wood…
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How to Stretch Out the Cost of Wood Pellet Fuel Over Several Months
Much like with any fuel purchase – buying your wood pellets or wood bricks for the heating season can be a significant expense. The Flex Savings Plan (FSP)…
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Maximize Your Pellet Heat Efficiency and Budget with a 3 Ton Bundle
Are you a hardwood burner curious about the high heat and low ash of premium softwood pellets? Have you never experienced the exceptionally clean burn of pellets made with…
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Order Wood Pellets Early and Pick Your Delivery Month – or Wait and Pickup Yourself?
Do you typically pick up your wood pellet fuel? If so, have you really broken down the actual cost comparison of pick-up vs. delivery? Of course, coming home…
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Look How This Woodpellets.com Customer Reuses Wood Pallets
If you’ve received a pellet fuel delivery, you may have wondered what you could do with the leftover wood pallets. Stephen B. of Massachusetts (a Woodpellets.com customer) showed…
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Use Different Wood Pellets Throughout the Season to Burn Strategically
The demand for wood pellets made from douglas fir wood fiber has been increasing in recent years, regardless of the higher price tag. These pellets have a significantly…
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Customer Tip: How to Quickly Move Wood Pellet Bags into the Basement
We love how inventive our customers are! Steve of Massachusetts explained, “I store my pellets in my basement and for a couple years, me and my family would…
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