So convenient. I Love the early bird specials. Delivery is always on time or early – no waiting around all day. Your customer service is excellent and very helpful. Great company to deal with and I have referred you to many others. "
Anonymous, Beacon NY


Last year I had a horrific experience buying pellets online with another company. I was very reluctant to try another online wood pellet vendor us since your company had a Billboard in my neighborhood, I decided to try again. After logging into your website, I had some questions about the variety of available wood pellets and wound up Live Chatting with Joy. I was impressed with Joy's knowledgeable, professional and personable customer service. The way she has handled my order through its various stages has been met with the kind of excellent quality and outstanding customer service I rarely see these days. My experience with PelletSales.com has been extraordinary in every way because of the way my order was handled by Joy, and you can count on my repeat business next year."
Anonymous, Worcester MA


What a pleasure!! ALL staff associates were helpful, courteous, knowledgeable, efficient both in person and on the phone. Your staff helped me pick the right kind of pellet. Thank you. "
Anonymous, Madbury NH
read more customer feedback