Last year I had a horrific experience buying pellets online with another company. I was very reluctant to try another online wood pellet vendor us since your company had a Billboard in my neighborhood, I decided to try again. After logging into your website, I had some questions about the variety of available wood pellets and wound up Live Chatting with Joy. I was impressed with Joy's knowledgeable, professional and personable customer service. The way she has handled my order through its various stages has been met with the kind of excellent quality and outstanding customer service I rarely see these days. My experience with PelletSales.com has been extraordinary in every way because of the way my order was handled by Joy, and you can count on my repeat business next year."
Anonymous, Worcester MA
Fabulous!! We have tried several other pellet companies and never remained loyal. My husband found your billboard and we decided to try your company out. We are so very pleased with the customer service we received from the start and right down to delivery. High Quality wood pellets as well as customer satisfaction. Thank you!"
Anonymous, North Attleboro MA
Last years pellets were WONDERFUL! We saved 600 gallons of oil and for the first time in 12 years we were warm! Many Thanks . . . A VERY SATISFIED Customer!!"
Anonymous, Manchester NH
read more customer feedback