Last year I had a horrific experience buying pellets online with another company. I was very reluctant to try another online wood pellet vendor us since your company had a Billboard in my neighborhood, I decided to try again. After logging into your website, I had some questions about the variety of available wood pellets and wound up Live Chatting with Joy. I was impressed with Joy's knowledgeable, professional and personable customer service. The way she has handled my order through its various stages has been met with the kind of excellent quality and outstanding customer service I rarely see these days. My experience with PelletSales.com has been extraordinary in every way because of the way my order was handled by Joy, and you can count on my repeat business next year."
Anonymous, Worcester MA
OUTSTANDING!!!"
Anonymous, Webster NH
Hi WoodPellets.com Folks! Pellets arrived as promised and were placed exactly where I asked you to put them; THANK YOU! I look forward to giving them a try and I'm sure I will be contacting you again next year! Have a great winter and stay warm!"
Anonymous, Coventry RI
read more customer feedback