Last year I had a horrific experience buying pellets online with another company. I was very reluctant to try another online wood pellet vendor us since your company had a Billboard in my neighborhood, I decided to try again. After logging into your website, I had some questions about the variety of available wood pellets and wound up Live Chatting with Joy. I was impressed with Joy's knowledgeable, professional and personable customer service. The way she has handled my order through its various stages has been met with the kind of excellent quality and outstanding customer service I rarely see these days. My experience with PelletSales.com has been extraordinary in every way because of the way my order was handled by Joy, and you can count on my repeat business next year."
Anonymous, Worcester MA
Just a note to say how very pleased I am with the delivery of my pellets. Not only do you sell the best pellets I have ever used but you have the nicest delivery man! Thank you for a pleasant transaction!!
"
Anonymous, Bristol ME
I wanted to take a minute to thank everyone at your company for your great customer service right from my original inquiry to the purchase. Delivery was outstanding. The driver was polite, professional and very accommodating. Thanks so much! "
Anonymous, Beverly MA
read more customer feedback