Last year I had a horrific experience buying pellets online with another company. I was very reluctant to try another online wood pellet vendor us since your company had a Billboard in my neighborhood, I decided to try again. After logging into your website, I had some questions about the variety of available wood pellets and wound up Live Chatting with Joy. I was impressed with Joy's knowledgeable, professional and personable customer service. The way she has handled my order through its various stages has been met with the kind of excellent quality and outstanding customer service I rarely see these days. My experience with PelletSales.com has been extraordinary in every way because of the way my order was handled by Joy, and you can count on my repeat business next year."
Anonymous, Worcester MA
I wanted to thank the employees of pelletsales.com for their efforts in my purchasing of pellets. The availability of pellets. The availability of pellets was low in south central PA and my remaining pellets from last year were running out. After reaching a couple of dead ends with local suppliers, I came across Woodpellets.com. com. The price per ton, with delivery, was as good as what my neighbor found locally and he had to pick them up himself. Before Placing the order, I called customer service to make sure what I was seeing was the right amount. In addition to the good price, the speed at which the pellets were delivered impressed me. I placed the order on a Wednesday and the pellets arrived the following Monday. From now on, pelletsales.com will be my first stop for pellets. "
Anonymous, Spring Grove PA
Super!! I have mentioned how nice the service was to all my pellet stove friends. The driver was great he was able to place the pallets in my garage with no problem. Also the delivery was on time right when he said that he would be at my home. See you next year!!"
Anonymous, Manchester NH
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