Today is the first official day of Fall! This means it’s time for apple picking, pumpkin carving and soon…..firing up your wood and/or pellet stoves!
We can assure you that we are working diligently to get orders out to our customers as quickly as we can. However, pellets cannot be delivered immediately after ordering. (Lead times vary by region.) If you haven’t ordered your wood pellets or wood bricks yet, we strongly encourage you do so as soon as possible in order to secure your fuel and get into our delivery queue. It’s not our supply we are warning you about, because we have considerably more pellets than our customers have ordered from us, at any given time. We are just providing a friendly reminder to place your order sooner rather than later to get higher on our delivery list.
Whether you choose to stick with us this year, try us out for the first time, or order elsewhere…order as soon as you’re able. Our customer service representatives are standing by at 1-800-PELLETS, and our website (www.woodpellets.com) is always available for orders, 24/7.
There isn’t much of an argument against how convenient home delivery is. However, delivery typically comes at a price, so it’s nice when there is a “pickup” option available. Target is a great example of a store offering both delivery and pickup. For many large items, such as patio furniture or kitchen appliances, you can skip the delivery fee and have the store hold your items at a location near you. Then you simply head to the store when you’re alerted, show your ID and load your item(s) into your vehicle. It might take a couple of trips and some heavy lifting, but you have saved the delivery fee. But have you considered the real cost of picking it up yourself? Did you really save? 
It’s inevitable: the nights are cooler, the days are shorter. Fall is coming quickly and it’s time to get ready for the 2014-15 heating season. You may have already secured your wood pellets and/or wood bricks, and that’s great! But before you start up your stove for the season, you should seriously consider a professional 8-point cleaning and inspection. If you have not already had your stove serviced – and we mean professionally cleaned – since last heating season, we strongly recommend that you do. 
Have you heard about our referral program? You can get $25 in credit added to your account every time you successfully refer a new customer to Woodpellets.com!