Quality Guarantee | WoodPellets.com Blog

The First Day of Fall is Here

September 23rd, 2014 About Wood Pellets, Quality Guarantee, Wood Bricks, WoodPellets.com

Happy Heating Season Today is the first official day of Fall! This means it’s time for apple picking, pumpkin carving and soon…..firing up your wood and/or pellet stoves!

We can assure you that we are working diligently to get orders out to our customers as quickly as we can. However, pellets cannot be delivered immediately after ordering. (Lead times vary by region.) If you haven’t ordered your wood pellets or wood bricks yet, we strongly encourage you do so as soon as possible in order to secure your fuel and get into our delivery queue. It’s not our supply we are warning you about, because we have considerably more pellets than our customers have ordered from us, at any given time. We are just providing a friendly reminder to place your order sooner rather than later to get higher on our delivery list.

Whether you choose to stick with us this year, try us out for the first time, or order elsewhere…order as soon as you’re able. Our customer service representatives are standing by at 1-800-PELLETS, and our website (www.woodpellets.com) is always available for orders, 24/7.

Thank you, and Happy Fall!

A Look Behind the Scenes at Woodpellets.com

September 12th, 2014 About Wood Pellets, Quality Guarantee, Wood Pellet Heating, WoodPellets.com

Woodpellets.com

If you have a wood pellet stove, by this time you have either bought your pellets, or at least thought about it (we hope). Our phones have been ringing steadily and our hours have extended, which means the heating season is quickly approaching. We have been happy to hear from many new people this year, and of course we’re thrilled to be catching up with our past/repeat customers as well. During our high call volume, we have been hearing and experiencing a lot of the same things, which we’d like to address:

1. A Need for Information: We are getting calls from many new pellet stove owners with many questions about the best kind of wood pellets, the difference between hardwood and softwood, ash content importance, etc. Every person that answers the phone at Woodpellets.com is a wood pellet fuel expert. You won’t be transferred to another department in order to talk to someone who knows about pellets, and you will certainly not be rushed off the line. We completely understand that you might have a lot of questions, and we are all happy and ready to provide you with honest, helpful answers. Most members of our team are either pellet stove owners, or have owned a pellet stove in the past – so we’ve probably had similar questions at one point.

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Cleanfire® Wood Bricks – Efficient Wood Stove Heating

August 21st, 2014 Cost Savings, Quality Guarantee, Wood Bricks, WoodPellets.com

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The new cordwood alternative fuel for wood stoves is here. Wood Bricks by Cleanfire burn hotter, cleaner, and longer than the equivalent amount of firewood without using any accelerants. Cleanfire Wood Bricks will make heating with wood much much easier and cleaner.

What makes Cleanfire Wood Bricks better than cordwood?

Made of kiln-dried, super-condensed recycled wood chips and sawdust, these bricks produce cleaner-burning, longer-lasting heat than cord wood alone. The biggest reason for the better performance of our Wood Bricks is the low-moisture content. Unlike cordwood, Cleanfire Wood Bricks do not lose heat evaporating the water trapped in the wood fiber. Instead, more heat is made available to warm your home. Read more

The Easiest Way to Get (at Least) $25 Off Your Next Order!

July 22nd, 2014 Convenient Delivery, Customer Feedback, Quality Guarantee, The Green Team

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Have you heard about our referral program? You can get $25 in credit added to your account every time you successfully refer a new customer to Woodpellets.com!

Once your friend’s first order is delivered, you will automatically be credited $25 for your next order. So, if you’re happy with our service, our products and our convenient delivery…you can benefit.
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Cleanfire Douglas Fir – The Cadillac of Wood Pellets

May 17th, 2014 About Wood Pellets, Convenient Delivery, Quality Guarantee, The Green Team, Wood Pellet Heating, WoodPellets.com

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WoodPellets.com has always sold super premium softwood pellets. With more heat and less ash than your typical hardwood pellet, high quality softwood pellets provide a superior burning experience for our customers. But there is one brand of softwood pellets that takes quality to a whole new level – our Cleanfire Douglas Fir.

Introduced in 2012, Cleanfire Douglas Fir pellets are special in many ways. First, these softwood pellets are made from 100% douglas fir material – one of the hottest burning wood species in North America. Check out this chart showing the relative heat output (as measured by BTU/lb) from various wood species.
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Upcycled Pellet Bag Challenge: Win a FREE Pellet Stove Cleaning!

April 17th, 2014 About Wood Pellets, Cost Savings, Quality Guarantee

Earth Day is such a wonderful reminder for everyone to help protect the environment. And upcycling – the conversion of useless products back into something of value – is a great way to live environmentally friendly, and also be budget conscious. We want to know: How Do You Upcycle Your Empty Wood Pellet Bags? If you tell us here, you could win a FREE professional pellet stove cleaning. We will choose our favorite submission on April 25th!

Are you handy with a sewing machine? Check out this tarp made entirely of empty wood pellet bags! This Maine blogger saved up her bags, cut them to lay flat, and sewed them together to make a very sturdy tarp for her compost pile! The heavy plastic apparently helps the pile heat up and break down quicker.

5 Factors Driving Wood Pellet Fuel Prices

April 14th, 2014 About Wood Pellets, Convenient Delivery, Cost Savings, Pellet Storage, Quality Guarantee, Wood Pellet Heating, WoodPellets.com

Like any fuel, the price of wood pellets will inevitably fluctuate. However, even with their increasing popularity (pellet production has significantly increased over the last few years) wood pellet prices don’t get nearly as much attention as other fuels such as heating oil. We realize our customers might have some questions about what factors determine wood pellet price changes. As always, we prefer to keep our customers as informed as possible. So, here are the top five factors influencing wood pellet pricing:
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Spring Stock Up Sale: Don’t miss out!

April 9th, 2014 Convenient Delivery, Cost Savings, Pellet Storage, Quality Guarantee, Wood Pellet Heating, WoodPellets.com

Now that Spring is finally here, it’s time for the Woodpellets.com Annual Spring Stock-up Sale! We encourage all of our customers, and potential customers, to stock up now. Buying pellets now will not only save you money, but it will keep you prepared for what the next heating season may bring.

The Stock-Up Sale will save you $15 per ton on softwood pellets, and $5 per ton on hardwood pellets.

Type in your zip code at www.woodpellets.com to get pricing and delivery options in your area. Or, you can always give us a call at 1-800-PELLETS (800-735-5387). We would love to hear from you!

If you’re concerned about storing your pellets this summer, don’t worry! Check out our wood pellets summer storage tips.

Pellets must be ordered by 4/30, and delivery by May 15th must be agreed to. Some delivery dates may vary depending on the region.

Walk-in Bag Sales Now Available in Manchester NH

April 2nd, 2014 About Wood Pellets, Manchester NH Pickup, Quality Guarantee, Wood Pellet Heating, WoodPellets.com

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Starting April 2, 2014: Wood pellets are now available for walk-in pick-ups at Demer’s Garden Center (656 S Mammoth Rd, Manchester, NH). No pre-pay required, and no more bag limits!

Although calling 1-800-PELLETS ahead of time is not required, we recommend you still call to place your order for your bags. This will ensure availability of your desired pellet type, and will also make the process easier when you pick-up.

At this time for Manchester walk-ins, Cleanfire Hardwood, Granules LG and Cleanfire Pacific brands are available. If you would like to order more than single bags (a ton/skid or more) please call 1-800-PELLETS (800-735-5387) to pre-order. If you prefer to just buy your desired amount of single bags, Demer’s Garden Center can take your information. Either way, you have the option of picking up your pellets at Demer’s.

Demers Garden Center Pickup Update

March 10th, 2014 About Wood Pellets, Quality Guarantee, Wood Pellet Heating, WoodPellets.com

We are currently out of allocation for bag sales this week at Demers Garden Center – but should have new availability as early as Monday, March 17th. Check back with our WoodPellets.com site for the latest information – or give us a call at 1-800-PELLETS. We have customer service representatives available to answer your questions and concerns.